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December 2017

Roadmap to Excellence: The Customer Experience! – December 14

December 14, 6:45 pm - 9:00 pm
Wake Technical Community College - North Campus,
6600 Louisburg Road Raleigh, NC 27616 United States
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Wake Tech Small Business Center FREE Seminar – Is your business prepared to shake up the competition? Turn Customers into Promoters of your Brand. Whether you are a new or existing small business, a solid plan to manage the customer’s journey from sales to service is essential. The practical insights in this session will assist you with: •  Designing a plan. Understand the importance of laying the groundwork for exceeding customer expectations. Construct a plan with seven basic principles. •  Assessing…

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